Get in Touch

We would love to hear from you!

Have any questions? Give us a call, send us an email or fill in the contact form below and our team will get back to you ASAP.

Phone: 082 606 5545Email: info@veilaccessories.co.za

Contact form

Frequently Asked Questions

When will my order ship?

Please note we will always try get your order to you as soon as possible. All other deliveries can take anything from 3-5 business days to be delivered (unless specified differently on the product pages). 

What is your returns policy?

We have a 14-day return policy, which means you have 14 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unused, unwashed, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us at info@veilaccessories.co.za. If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

Can I send my order as a gift?

Of course! Just leave a note on your order during the checkout process and we will gift wrap your order.

Make sure to put in the correct delivery address.

How much does delivery cost

We offer free shipping on all orders over and above R750. 

For orders under R750, a flat rate of R150 will apply.